WHAT DO YOU DO WITH MY INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. These helps us serve you better Insha Allah.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

HOW DO I RETURN ANY PRODUCT?

To return your product, you should contact us via email on info.deenlove@gmail.com or call us on 0902 220 9534.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over N25, 000, you should consider using a trackable shipping service or purchasing shipping insurance.

We don’t guarantee that we will receive your returned item.

HOW DO YOU GET MY CONSENT?

When you provide us with personal information to complete a transaction, verify your bank card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

HOW DO I WITHDRAW MY CONSENT?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info.deenlove@gmail.com or calling our care line +2348099637802
What is the maximum numbers of days for refund?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
* Gift cards
* Downloadable software products
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

WHAT IS DEEN LOVE KIDS?

Deen Love Kids club is a fun online platform where kids learn about Islam in a fun way, through awesome resources in our library, in order to become righteous muslims whom Allaah loves.

We hold free and fun weekly Akhlaq (Islamic character) and Adab (Islamic manners) online classes to help our Deen Love Kids grow to be righteous slaves of Allaah (سُبْحَانَهُ وَتَعَالَى).

HOW OFTEN AND HOW ARE THE AKHLAQ AND ADAB CLASSES HELD?

Deen love kids programs such as the Akhlaq (Islamic character) and Adab (Islamic manner) building program are free for paid members. They are held weekly, on Sundays bi ithnillah at 3pm West Africa Standard Time. Class duration is about 30 to 45 minutes.

The classes are live and online, usually organised using Zoom app.

Before the classes, lesson notes are uploaded on the library so parents can have them printed for class. Deen Love Kids are given simple and effective take home assignments and are rewarded with Award certificates with their names on it!

We advice parents to frame and hang the Award certificates to reinforce the akhlaq and adab the kids have learnt. It also serves as good self-esteem booster!